We make it incredibly easy to cancel in the app. Under the Profile section in the app footer, click on Your Subscription > Cancel Account > Cancel Subscription. You should receive a cancellation confirmation email. Please keep this for your records. 

Please note that it is the customer’s responsibility to cancel their subscriptions. We do not offer refunds under any circumstances as stated in our Terms & Conditions, which is agreed to upon sign up. To review these conditions, click here.

If there are any charges you wish to discuss, please reach out to a customer representative as support@macrostax.com or directly to our Customer Success Manager at vanessa@macrostax.com 

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